Careers at HomeStart

Careers at HomeStart

HomeStart believes that people are at the centre of what we do, and our employees are central to our success.

*2018 Australian HR Awards Winner – Employer of Choice (Public Sector & NFP)*

We have been awarded with a number of awards for our unique workplace culture, including the Human Synergistics Culture Transformation Award 2017, the Australian HR Award – Employer of Choice (Public Sector & NFP) 2018 and the Australian Human Resource Institute (AHRI) Martin Seligman Health & Wellbeing Award 2018.

If you would like to apply for a position, please read the advice to applicants with the position description. If you are shortlisted for a position within HomeStart, you will be required to complete and return the Pre-Employment Declaration prior to your interview.

Current available positions

- Customer Service and Sales Consultant (Position Description)    
Application closes: Friday 18 June, 4pm

- Senior Lending Consultant - North office (Position Description)
Application closes: Wednesday 23 June, 5pm

Why work at HomeStart?

Hear what our employees have to say about working at HomeStart.
I have worked for companies in the past that have said they are all about the people, when in reality it was all about the bottom line. This is not the case at HomeStart, they really care about their employees and customers. In the recent bush fire tragedy, HomeStart called all of the affected customers individually to see if they could help. Inspirational stuff, it’s a good feeling to be a part of that kind of culture.
Mick Gardiner, Applications Developer (HomeStart employee since January 2020)
Since starting to work at HomeStart Finance I have felt like one of the family. The ‘People’ are what makes the company! I have received ongoing support from the different teams which has made me feel very welcome. The company values are just as important here at HomeStart Finance allowing me to understand how my job contributes to the Company’s overall mission. I feel empowered to deliver my absolute best in what I do here at HomeStart Finance.
Sue Olver, Broker Support Officer (HomeStart employee since 2020)
HomeStart most definitely cares about the well-being and worklife balance of their employees which is very hard to find in other work places. The ability to approach the Senior Executive team including the People & Culture Team anytime and their overall friendliness makes HomeStart an incredible place to work for. Information Services is a very strong team, everyone works here as a team and operate in a way that puts collective goals ahead instead of individual glory. I am proud to return to HomeStart and love working here.
Bonnie Roy, Business Support and Test Analyst (HomeStart employee since 2019)
HomeStart walks the walk re the often-used, rarely-enacted claim “we value our people.” You will feel empowered to do your job, encouraged to ask why things are done in a certain way, and supported in achieving your goals. You will work in an office where you feel as comfortable approaching the CEO, as you would the new-starter. You will appreciate your efforts counting towards assisting people, many who might not otherwise have the opportunity, achieve home ownership rather than rewarding the shareholders of a corporate machine.
Adrian Edwards, Anti-Money Laundering, Counter Terrorism Financing and Fraud Officer (HomeStart employee since 2020)
HomeStart Finance is a great place to work for multiple reasons, whether it be the physical environment, or the culture where employees are supported with growth and learning. A company on the move with modern systems accompanied by the unique mortgage products on offer to HomeStart’s customers which enables home ownership for property purchasers throughout South Australia.
Trent Godfrey, Property Officer (HomeStart employee since April 2017)
My job at HomeStart is not just about answering phones and processing paper work, it’s about the conversations I share with customers and the home ownership journeys I am taken along on. HomeStart allows me to have a positive impact on people’s lives as I get to assist and help customers into homeownership.
Belinda Tonkin, Senior Lending Consultant (HomeStart employee since June 2007)
Working at HomeStart not only gives opportunities for growth, development and learning, but equally HomeStart really cares about its staff and allows the time for work life balance when needed. You cannot put a price on that flexibility.
Elizabeth James, Business Development Manager (HomeStart employee since March 2003)

Our philosophies


HomeStart offers its employees a winning proposition. Our philosophies include:

  • Work that matters

    Working at HomeStart offers every employee the opportunity to change customers’ lives by making home ownership a reality, and in doing so creates a sustainable business that:

    • meets current and future customer needs
    • delivers on financial results
    • remains relevant

    We have a performance-based culture which rewards and recognises people who contribute to our success.

    Since people are motivated by different things, we offer a range of flexible benefits that help our employees thrive in an achievement environment where people are expected and empowered to work together towards a shared vision of success. Some of the many benefits include:
    • 5 weeks annual leave
    • Healthy Lifestyle Benefit
    • I Make a Difference Day (volunteering day)
    • Service Recognition
    • Wellbeing Benefits
    • Bicycle facilities
  • Work to suit your life

    We acknowledge employees are at different stages of their lives and offer a range of flexible work arrangements to help juggle work and personal circumstances. Whether you are an experienced employee seeking a better work/life balance, transitioning to retirement or a parent returning to work, there are a range of options to suit you. These may include (where possible) working part-time, altering your start and finish times or accessing one of the many leave options.

    HomeStart supports a number of health and wellbeing initiatives including a healthy lifestyle benefit, influenza vaccination program and a blood donor program.

  • Work to grow

    HomeStart sets a high benchmark for employee development through training, coaching and formal qualifications. Just as we're here to help our customers, we support our people in their career development in a stimulating, team-based working environment.

    We invest in our people so they can realise their full potential and make career decisions based on aspirations, skills and experience. All employees have individual development plans for their career progression that are regularly reviewed.