Manage your loan

Starting out, starting over,
start with HomeStart

We know that taking out a home loan is not the end of your home ownership journey. In fact, quite often it’s just the start.

Manage your home loan online

Managing your home loan online is quick, easy and secure with eHomeStart.

Registering is quick and easy.

Register now online to access eHomeStart. You'll receive a username instantly and a few days later you'll receive a password by post.

With eHomeStart you can:

  • Manage your repayments
  • Check your balance and transactions
  • Print statements
  • Make voluntary repayments
  • Redraw funds
  • Update your details
  • Access special offers

Manage your repayments

Learn more about redraw, voluntary repayments and direct debit repayments.

If you make additional voluntary repayments to your loan, over and above the minimum repayments, redraw enables you to withdraw these additional funds. Some restrictions may apply depending on your individual circumstances and loan type.

To access redraw, you can apply online, or contact HomeStart or your Loan Manager.

 Voluntary repayments
You can choose to make additional repayments at any time by either increasing your regular repayment or making a lump sum repayment. You can stop or adjust voluntary repayments whenever you like.

Making voluntary repayments reduces your loan term and the amount of interest you pay over the life of the loan.

You can make voluntary payments: A HomeStart Customer Card is required to make payments at Australia Post. Contact your Loan Manager to request a Customer Card if you do not already have one. Some restrictions may apply depending on your individual circumstances and loan type. If you’re unsure, contact your Loan Manager first.

Direct debit repayments
Direct debit repayments make paying off your home loan easier. You can avoid repayment hassles, with payments being automated so you don’t miss a repayment.

You can choose how often you make your repayments (weekly, fortnightly or monthly), and you can choose to make regular voluntary repayments above your minimum repayment amount.

To set up direct debit or change your account details, fill out and return the Direct Debit Request form to HomeStart Finance, PO Box 1266, Adelaide SA 5001. Please ensure there are sufficient clear funds in your account, and allow 5 working days from the date the Lender receives the Direct Debit Request form for the change to be effected.

Download our Direct Debit Request form PDF (39KB)

You can also download the Direct Debit Request form from eHomeStart, or contact HomeStart or your Loan Manager.

HomeStart Newsletters

HomeStart’s newsletter, ‘News from Home’, is sent to our customers each quarter. It contains tips and hints on home renovation, landscaping, budgeting and much more. You can access past issues below.

April 2014 PDF (200KB)
January 2014 PDF (1.3MB)
October 2013 PDF (3MB)
July 2013 PDF (1.7MB)
April 2013 PDF (3.1MB)
January 2013 PDF (3.5MB)
October 2012 PDF (4MB)
July 2012 PDF (1.5MB)
April 2012 PDF (3.5MB)
January 2012 PDF (4MB)


Enter the current newsletter competition.

To view PDF files you will need Adobe Acrobat Reader, downloadable free from below.

Get Adobe Reader


Need more information?

Visit our educational website MyStart for useful tips on saving, budgeting and managing credit.

Terms, conditions, and eligibility criteria, fees and charges apply


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